Curbside Pickup Text Messaging Solution
With COVID-19 curbside pickup has become a cornerstone operation for many businesses, but it can be a nightmare of ringing phones and dissatisfied customers if your business is not prepared.
It’s essential to make customer communication easy and pain free. TextMeAnywhere allows businesses to enable SMS texting to their current phone numbers. It’s quick, easy, and involves no additional hardware.
“78% of customers say they would rather communicate with businesses via text than by phone.“
Don’t let a phone line come between your business and customer service excellence.
Make your business textable today!
Here are just a few ways businesses are using TextMeAnywhere to streamline excellent customer service:
- Curbside pickup: Text customers when their order is ready or let them text you when they are parked outside and ready to pick up.
- Quick customer inquiries: Rather than getting phone calls for quick questions like store hours – let customers text your business with those questions.
- Reducing hold times: Customers can text you requesting a call and you can call them back when available, rather than having customers wait online.